Zeo Learn is a trusted resource in the fields of education, e-learning, technology, big data, and artificial intelligence. We are committed to offering high-quality learning experiences and informational resources that empower professionals, students, and organizations to grow in today’s rapidly evolving technological landscape.
This Privacy Policy explains how Zeo Learn (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of visitors and users (“you” or “your”) who access our website and services. We encourage you to read this policy carefully before using our platform.
You confirm that you have read, comprehended, and accept the conditions of this privacy statement by using our website.
1. Company Information
Zeo Learn operates as an educational and informational platform dedicated to technology learning and professional development.
- Website: www.zeolearn.com
- Address: 12227 Audrianna Drive, Frisco, Texas 75033, US
- Phone: +1-315-599-0011
- Email: [email protected]
2. Information We Collect
We may collect the following categories of information when you interact with our website and services:
2.1 Personal Information You Provide
- Full name and contact details (email address, phone number, mailing address)
- Account credentials (username and password) for registered users
- Billing and payment information when enrolling in paid courses
- Educational background and professional information
- Profile details, preferences, and learning goals
- Communications submitted via contact forms, support tickets, or email
2.2 Automatically Collected Information
- IP address, browser type, and operating system
- Time spent on pages, pages viewed, and navigational routes
- Referring URLs and search queries
- Device identifiers and settings
- Cookies, web beacons, and similar tracking technologies
- Log files and usage analytics
2.3 Third-Party Sources
We may receive information about you from third parties such as social media platforms (if you connect or log in through them), payment processors, and analytics providers, in accordance with their respective privacy policies.
3. How We Use Your Information
Zeo Learn uses the information collected for the following purposes:
- To provide, maintain, and improve our educational platform and course offerings
- To create and manage your account and personalize your learning experience
- To process course enrollments, payments, and issue certificates of completion
- To communicate with you regarding updates, new courses, promotions, and support
- To respond to your inquiries and provide customer assistance
- To analyze usage patterns and improve the functionality and content of our website
- To enforce our Terms of Service and comply with legal obligations
- To detect, prevent, and address fraud, security breaches, or other harmful activities
- To send newsletters or educational content where you have opted in
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. Cookies are brief text files that are stored on your device.
We use the following types of cookies:
- Essential Cookies: Necessary for the website to function properly (e.g., authentication, session management).
- Performance Cookies: Help us understand how users interact with our website through anonymous analytics data.
- Useful Cookies: For a more customized experience, keep in mind your settings and preferences.
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
You can control or disable cookies through your browser settings. Please be aware that our website may not work properly if you disable some cookies. For more details, refer to your browser’s help documentation.
5. Sharing Your Information
Zeo Learn does not sell, rent, or trade your personal information. Only in the following situations may we disclose your information to outside parties:
- Service Providers: Trusted vendors who assist us in delivering our services, including payment processors, email service providers, cloud hosting companies, and analytics platforms, all bound by confidentiality agreements
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity
- Legal Compliance: When required by law, court order, or government authority, or to protect our rights, property, and the safety of our users
- With Your Consent: For any other purpose with your explicit consent
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. We safely erase or anonymize data when it is no longer required.
7. Data Security
Zeo Learn implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure server infrastructure and access controls
- Regular security assessments and monitoring
- Employee training on data privacy best practices
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use strong passwords and protect your account credentials.
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask that any incomplete or erroneous information be corrected
- Deletion: Subject to specific exceptions, request that your personal data be deleted
- Portability: Request that your data be provided in a portable, machine-readable format
- Opt-Out: Click the “unsubscribe” link in our emails or get in touch with us directly to stop receiving marketing communications at any time
- Restriction: Request that we restrict processing of your personal information in certain circumstances
To exercise any of these rights, please contact us at [email protected]. We will reply to your request within the time range mandated by the relevant legislation.
9. Children’s Privacy
Our website and services are not directed at children under the age of 13. We don’t intentionally gather personal data from minors younger than 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected], and we will take prompt steps to delete it.
10. Third-Party Links
Our website may contain links to third-party websites, platforms, or resources for informational purposes. Zeo Learn is not responsible for the privacy practices or content of those third-party sites. We advise you to check the privacy policies of any websites you visit from outside sources.
11. International Users
Zeo Learn is based in the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the US, where data protection laws may differ from those in your country. By using our services, you consent to such transfer and processing.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the “Last Updated” date at the top of this page. We recommend that you to periodically examine this policy. Continued use of our website after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:
- Email: [email protected]
- Phone: +1-315-599-0011
- Address: 12227 Audrianna Drive, Frisco, Texas 75033, US
We are committed to addressing your concerns and ensuring your privacy is respected.